The College is implementing a Membership Support Program for any member who is struggling financially – we want to provide support for members who want to stay connected to our community and belong to the College.

Any member who finds themselves unable to pay their membership fees is invited to contact the College Membership Team on 1300 730 450 > option 2, from 9am Tuesday 14 April (after the Easter long weekend), and we will work through the best way in which we can help you to maintain your membership with us and stay connected.

Membership Support Program - FAQ

Q: What type of support is being offered to reduce my Membership Fee costs?
A: For existing members who have lost their job and are unable to pay their membership fees, we are providing flexibility in payment methods and deferment of some payments to a later date. Our goal is to help our members remain members of the College during this difficult time.

Q: Who can apply for support with paying membership fees?
A: This support is focused on members who have lost their jobs and are unable to pay their membership fees due to financial hardship.

Q: How do I request support?
A: Simply contact the College Membership Team on 1300 730 450 > option 2, from 9am Tuesday 14 April, and speak to the team and they will work through with you the different payment and / or deferment options.

Q: Will my request by confidential?
A: Yes, your request for support is between you and the College and will not be shared with anyone else.

Q: If I have already paid my Membership fees can I apply for membership support?
A: Unfortunately, the College is not immune to the wider financial impacts of COVID-19; at this time we are unable to provide refunds for membership fees already paid but we encourage members to discuss their challenges with us.

Q: How soon does the program start?
A: The program starts from Tuesday 14th April and will run for the foreseeable future until we see signs of a return to normal functions.

Q: I'm not a existing member and would like to join the College – may I apply for financial support?
A: The support program is specifically aimed at existing members, but non-members are able to join the College and pay via a number of flexible payment options, such as fortnightly payroll deduction (for ambulance service employees), monthly direct debit or credit card, or yearly credit card payments. Join today

Q: Can I share this information with fellow students or colleagues – so that they may apply?
A: We are happy for members to share this information with their colleagues and friends, noting that this is for the benefit of existing members and is focused on members who have lost their jobs due to the impacts of COVID-19.

Q: What does my Membership include?
A: The benefits of College membership are wide and varied, and cover:

• Free access to hundreds of online learning course
• Free access to regular professional development events and live webinars
• Use of our CPD tracker helping you manage your learning to meet Ahpra registration requirements
• Reduced price access to College conferences and major events
• Access to our quarterly Response magazine and monthly Rapid Response newsletter, providing members with all the relevant news and information pertinent to them
• Access to research and education grants to help with individual and profession development, and
• Advocacy and leadership for the profession, helping shape the profession for the benefit of paramedics

Learn more about College membership