This recording is from 2018 or earlier, prior to national registration for paramedics being implemented in Australia and Aotearoa. Please note that while there is some excellent content that pre-dates registration, some may be out of date or no longer relevant to current guidelines and standards.
Frequent Caller Management
About
Emergency Services Show 2017
John O'Keefe and Deborah Powell talk us through the Frequent Caller National Network.
Presenters: John O'Keefe, Frequent Caller Team, London Ambulance Service Deborah Powell, Frequent Caller Team, East Midlands Ambulance Service