"Communication breakdown": exploring the interface between primary health practitioners

This recording is from 2018 or earlier, prior to national registration for paramedics being implemented in Australia and Aotearoa. Please note that while there is some excellent content that pre-dates registration, some may be out of date or no longer relevant to current guidelines and standards.

"Communication breakdown": exploring the interface between primary health practitioners

About

Presented by Dr Natalie Fonda

This presentation explores how communication breakdown in the primary health setting has the potential to negatively impact patient outcomes. It does so via a worked case study that illustrates complexities in patient management, with particular emphasis on the interface between paramedics and GP’s. Problems explored relate to accessibility of documentation across the disciplines, referrals and help out-of-hours, the scope of practice of paramedics, and the role of the GP as a Gatekeeper.

Biography:

Dr Natalie Fonda is a GP Registrar on the Sunshine Coast, and teaches sessionally into the University of the Sunshine Coast’s Paramedicine programme. Natalie brings a unique perspective to the challenges of inter-professional relationships within Primary Health Care, drawing on over a decade of combined experience as an Ambulance Victoria ALS paramedic, hospital resident, and most recently, as a GP Registrar.


Lessons

Lesson 1: Communication Breakdown

Lesson 2: Self Reflection

Details

Length

30 minutes

Released

24th Aug 2017

Cost

Member free
Non-member free

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