The ACP International Conference provides an unmatched opportunity for our members to learn from experts and leaders in paramedicine. ACPIC 2021 was delivered as a hybrid conference (online and face to face in the Sunshine Coast, QLD and Hobart, TAS) in November 2021.

Biography: Sam Allendar

Samantha Allender is an experienced Paramedic of 16 years with 10 years working in all levels of Secondary Triage (ST) with Ambulance Victoria (AV), including being actively involved in the review of ST and its expansion to now triaging approximately 30% of all 000 calls at AV. In 2019, she took on the role of Project Manager for Ambulance Tasmania (AT) to manage the development and implementation of ST that was launched in February 2021. Undertaking this complex project has been a career highlight, and has seen her involved in every aspect of the project including governance and approvals within AT, the Department of Health and at the Cabinet level, identification, procurement and customisation of the patient management system, development of new workflows and processes, recruitment, training and development of a team, actively engaging with other agencies within Tasmania to building alternative clinical and care pathways to ensure that patients can be referred to services that align with their clinical presentation and ensuring a comprehensive public awareness and education program was implemented to inform the public of changes to ambulance service delivery.

Session moderator: Lucy Oatley