ACPIC 2021:  Referral – Enabling Success: A System Shift

ACPIC 2021: Referral – Enabling Success: A System Shift

About

The ACP International Conference provides an unmatched opportunity for our members to learn from experts and leaders in paramedicine. ACPIC 2021 was delivered as a hybrid conference (online and face to face in the Sunshine Coast, QLD and Hobart, TAS) in November 2021.

Biography: Sam Allendar

Samantha Allender is an experienced Paramedic of 16 years with 10 years working in all levels of Secondary Triage (ST) with Ambulance Victoria (AV), including being actively involved in the review of ST and its expansion to now triaging approximately 30% of all 000 calls at AV. In 2019, she took on the role of Project Manager for Ambulance Tasmania (AT) to manage the development and implementation of ST that was launched in February 2021. Undertaking this complex project has been a career highlight, and has seen her involved in every aspect of the project including governance and approvals within AT, the Department of Health and at the Cabinet level, identification, procurement and customisation of the patient management system, development of new workflows and processes, recruitment, training and development of a team, actively engaging with other agencies within Tasmania to building alternative clinical and care pathways to ensure that patients can be referred to services that align with their clinical presentation and ensuring a comprehensive public awareness and education program was implemented to inform the public of changes to ambulance service delivery.

Session moderator: Lucy Oatley


Presented by Sam Allendar


Lessons

Lesson 1: Referral – Enabling Success: A System Shift

Lesson 2: Presentation

Lesson 3: Self Reflection

Details

Length

14 minutes

Released

21st Feb 2022

Cost

Member free
Non-member $19

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The College is the peak professional body representing and supporting paramedics and student paramedics across Australia and Aotearoa New Zealand since 1973.

The College acknowledges Aboriginal and Torres Strait Islander peoples as the traditional custodians of the land and sea in which we live and work, we recognise their continuing connection to land, sea and culture and pay our respects to Elders past, present and future.

The College acknowledges Māori as tangata whenua and Treaty of Waitangi partners in Aotearoa New Zealand.