The ACP International Conference provides an unmatched opportunity for our members to learn from experts and leaders in paramedicine. ACPIC 2021 was delivered as a hybrid conference (online and face to face in the Sunshine Coast, QLD and Hobart, TAS) in November 2021.

In planning and policy, a ‘wicked problem’ is ‘a problem that is difficult or impossible to solve because of incomplete, contradictory, and changing requirements that are often difficult to recognize’. COVID-19 has focused our attention again on ambulance ramping and the capacity of our emergency prehospital systems to respond to surge conditions. This presentation describes the best available evidence on health services/ambulance response to these challenges.

Biography: Vivienne Tippett

Professor Vivienne Tippett is currently A/Head of School and Director of Research for the School of Clinical Sciences, QUT. Prior to joining QUT in 2012, she was the Director of the Australian Centre for Prehospital Research at QAS. She has extensive experience as a researcher and consultant in the emergency pre-hospital, health and emergency health systems and is widely published. Her work has been recognised with an OAM for services to para-medical education (2018); a Distinguished Service medal from QAS (2012) for services to paramedic research and a CRC Association national award for research innovation (2019). She is a Fellow of the Jamieson Trauma Institute at RBWH.

Session moderator: Hayley Grant