This course covers human factors in the setting of Paramedicine. Human factors studies the interaction between people and the systems in which they work.

How do human factors pertain to me in the field of paramedicine? We know we can be technically skilled at our jobs, but what does it take to make us better each and every day?

High performing teams the world over don’t just rest on passing the initial training and doing the 51% to get by. They invest in themselves and each other to get the most out of every patient interaction. Striving to be better than the day before - thriving, not just surviving.

Healthcare, like many other safety critical industries, are now investing considerably in human factors training not only to improve safety and minimise errors but to advance worker resilience, individual leadership, and workplace satisfaction. Can you park your ego when needed and form a growth mindset? Let's find out.

Presenter: Anthony Lock

Presenter Biography: With over 7000 flying hours on high-performance military aircraft and working with Special Forces Teams worldwide, Anthony Lock, DSM, has extensive experience developing high-performing teams and leaders in high-stress environments. In 2017, Anthony transferred his expertise to healthcare. He was appointed the Director of Patient Safety and Human Performance at Royal Perth and Bentley Hospitals and, more recently, was the Executive Director of Clinical Performance and Systems at St John Ambulance, WA. He has led widespread organizational change and the development of Australia’s first hospital-wide, industry-based Human Factors training course called NEXUS. Anthony is a Royal Australian Air Force Reserve Senior Officer and advisor to Air Force Headquarters.