Australasian College of Paramedicine International Conference (ACPIC23)

ACPIC 2023 delivered a wide range of clinical and research sessions from experts and leaders in paramedicine. Hosted in Melbourne (September 2023) the program was designed to inspire, educate and broaden horizons.

Conference theme: Lead - Evolve - Impact

Patients’ experiences of non-conveyance following an Australian ambulance service paramedic response: A constructivist grounded theory exploration

Understanding patient experience contributes to quality, safe, and effective healthcare. This research explored the experience of patients who received an emergency ambulance response and paramedic-led healthcare that resulted in a decision for them to not attend a hospital ED. Constructivist Grounded Theory methods were used to generate and analyse data from semi-structured interviews with 21 participants who received paramedic-led healthcare from an Australian jurisdictional ambulance service between August 2020 and October 2021 that resulted in non-conveyance.

Biography: Robbie King

Robbie is a senior paramedic with 14-years experience in clinical and educational roles. He provides healthcare in the community responding on a Local-area Assessment and Referral Unit (LARU) for Queensland Ambulance Service. He is also a Phd candidate whose research interests aim to explore and understand the 'patient experience' of paramedic-led healthcare. Particularly during circumstances where people responded to by jurisdictional ambulance services have their needs better catered for by community-based services, rather than a hospital Emergency Department. Robbie advocates for inclusion of the patients’ voice to inform approaches to paramedic-led healthcare, and development of evidenced-based tools to measure outputs of that care.

Moderator: Dr Scott Devenish, Associate Professor and Discipline Lead, Paramedicine, Australian Catholic University